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Industry: Advertising

Function: Creativity

"Hi Susan, my pronunciation is always a problem. I will find someway to improve."


Industry: Advertising, Advertising

Function: Creativity, Creativity

"Hi Susan, my pronunciation is always a problem. I will find someway to improve."


English - North American, English


Advertising, Communications, Consulting: Human Resources, Education, Publishing, Technology


Creativity, Facilitator, Consultant, Content Developer, Editor, Executive Management, General Management, Internal Coach, Marketing, Motivation, Product Development, Professor/Lecturer, Project Management, Sales, Senior Management, Team Leadership, Training, Transformation

Situational Experience:

Innovating and developing new product, Strategy and planning, marketing communication, consulting, Market Entry/Exit, Setting up new business

Coaching Expertise:

Emotional intelligence, Influencing others, Managing difficult people, Developing cultural sensitivities, Executive presence/credibility, Work/life balance


Susan has been a certified coach for 20 years. She has a 15-year stellar track record in technical publishing for which she has received several awards. Her experience includes sales, marketing, product acquisition, development, project management, and executive management. Her experience working in corporations, start-ups and her own entrepreneurial venture gives her a robust understanding of how businesses operate.

Moreover, Susan has a PhD from a British university and has taught undergraduate business and MBA courses at university schools of business in both the US and Europe.

Susan earned a BA in English magna cum laude, Phi Beta Kappa from Wells College. She earned a Masters and PhD in English from The University of Birmingham, England. She is CELTA certified by Cambridge University.

Susan has lived in 4 countries and visited over 30. She speaks Italian and is an avid student of the Italian Renaissance.

  • Working History

  • Mayor

    City of Sedona (Arizona, US)

  • Lecturer

    HotelSchool The Hague (The Hague, Amsterdam, Netherlands)

  • Executive Editor

    Times Mirror (San Francisco, USA)

  • Senior Editor

    Benjamin-Cummings (San Francisco, USA)

  • Director of Marketing

    Addison-Wesley Publishing (San Francisco, USA)

  • Education History

  • Coaches Training Institute

    CPCC Certified Professional Coach

  • University of Cambridge

    CELTA Certified

  • Wells College

    BS, Business Administration

  • University of Birmingham

    MS, PhD

Hi Susan, my pronunciation is always a problem. I will find someway to improve.

Thanks for the great coaching!

Susan, thank you very much. I learned a lot through the session. And I found my shortcomings of my English language skills. I will try as you recommended. Great Lesson, great you!

Susan, thanks for your feedback. The pleasure is mine.I will try to speak slowly and practice pronunciation.My perception is you are approachable teacher. regards Tony

Teacher Susan helped me to understand room to improve, especially on pronunciation and phrasal verbs. Thanks a lot!

I am really impressed by examples like Hilary Clinton. They helped me better understand the implicit content.