Data Collected

We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.

We collect anonymous data from every visitor of the Website to monitor traffic and fix bugs. For example, we collect information like web requests, the data sent in response to such requests, the Internet Protocol address, the browser type, the browser language, and a timestamp for the request.

We also use various technologies to collect information, and this may include sending cookies to your computer. Cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images that may be used in our services or emails and to track count visits or understand usage and campaign effectiveness.

Use of the Data

We only use your personal information to provide you the GloCoach services or to communicate with you about the Website or the services.

We employ industry standard techniques to protect against unauthorized access of data about you that we store, including personal information.

We do not share personal information you have provided to us without your consent, unless:

• Doing so is appropriate to carry out your own request
• We believe it's needed to enforce our legal agreements or that is legally required
• We believe it's needed to detect, prevent or address fraud, security or technical issues

Sharing of Data

We don't share your personal information with third parties. Aggregated, anonymized data is periodically transmitted to external services to help us improve the Website and service.

We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information.

We also use social buttons provided by services like Twitter, Google+, LinkedIn and Facebook. Your use of these third party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third party services, and you are responsible for reading and understanding those third party services' privacy policies.

Cookies

We may use cookies on our site to remember your preferences.

Opt-Out, Communication Preferences

You may modify your communication preferences and/or opt-out from specific communications at any time. Please specify and adjust your preferences.

Security

We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, email sent to or from the Sites may not be secure.

About Children

The Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information via the Website from visitors in this age group.

Changes to the Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email.

This China Privacy Policy Addendum (the “GloCoach Addendum”) provides additional disclosures required by local data protection law in the People’s Republic of China (“China”), which for purposes of this Addendum does not include Hong Kong, Macau nor Taiwan.

The Addendum should be read in conjunction with GloCoach’s Privacy Policy (“Privacy Policy”), to describe the practices regarding the collection and use of personal information of GloCoach users in China. It also describes how data is processed and shared in connection with GloCoach (defined below).

GloCoach is an online platform, including online platform including one on one business leadership coaching, operated by Aoyou Educational Technology (Shanghai) Co. Ltd. If you are in China, you will participate in the online coaching sessions via GloCoach's platform. Aoyou Educational Technology (Shanghai) Co. Ltd operates the GloCoach platform in China and manages all aspects of the GloCoach services pursuant to the Privacy Policy and regulatory requirements. Your GloCoach account and data, including the data we collect, how we use your data, and how we share information, is subject to the Privacy Policy. We only collect and process your sensitive personal information when you choose to opt-in and use strict security measures when processing any sensitive personal information.

As a GloCoach user, your personal information will be collected and used in connection with core GloCoach features as follows, subject to the Privacy Policy:

Registration: To create a GloCoach account, you need to provide personal information including your name, mobile number, email address, and a password.

Messages: You may send, receive, or engage with messages or invitations to connect with GloCoach Coaches. We collect information when you use features like messaging. We also maintain records of your communications with GloCoach Coaches or GloCoach customer service.

Usage Information: As a user, you will have a certain number of session credits for the duration of the program. We will track when you use them, along with the feedback rating and comments you give throughout the program duration.

Sharing of Your Personal Information with Third Parties

For the purposes described in the Privacy Policy, we may share your personal information as described below:

Enterprise Account: Your employer may offer you access to GloCoach Services. Your employer can review and manage your use of such GloCoach services.

Service Providers: We use others to help us provide the GloCoach Services, including, but not exclusively, maintenance, analysis, audit, payments, fraud detection, marketing and development. They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

Merger, Division, Dissolution and Bankruptcy: If it is necessary for us to transfer personal information in case of a merger, division, dissolution, declaration of bankruptcy, or other reasons, we will notify you of the name and contact information of the recipient. Any other entity which buys us or part of our business will have the right to continue to use your data, but only in the manner set out in the Privacy Policy and this GloCoach Addendum when processing your personal information.

This GloCoach Addendum provides additional disclosures required by the local data protection law for users in China. This should be read in conjunction with GloCoach’s Privacy Policy to describe GloCoach practices regarding the collection and use of the personal data of members residing in China.

The developer of the GloCoach is Aoyou Educational Technology (Shanghai) Co. Ltd., Room 1525, Donghai Building 3, 28 East Yuyuan Road, Jing`An District, Shanghai, 200031 China.

You may contact our local representative at: customer.service@glocoach.com.