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Compact Coaching Program

2 * 90 minutes coaching sessions

Benefits:

  • Clarify a key bottleneck
  • Define feasible goals to achieve within 3 months
  • Create an implementation plan

RMB 5,880

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Standard Coaching Program

6 * 90 minutes coaching sessions

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  • Define feasible goals to achieve within 3 months
  • Create an implementation plan
  • Achieve 1 primary goal

RMB 24,120

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12 * 90 minutes coaching sessions

Benefits:

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  • Create an implementation plan
  • Achieve 2 primary goal

RMB 46,440

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  • 3 Coach Matches
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Career Coaching for the Digital Age
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Pankaj

Industry

Hospitality

FUNCTION

Operations Management

  • Experience
  • Testimonials

Pankaj comes with a diverse work experience of over 30 years.

Pankaj is an engaging story teller. He uses his expertise in creating simulations, case studies, and role plays for workshops and coaching.

Pankaj has helped organisations and leaders in the areas of Leading High Performing Teams, Stakeholder Management, Leadership skills, Coaching, Persuasive Presentation, Emotional Intelligence, Change Management, and Leading Cultural Change.

He has extensively worked with the biggest names in Hospitality industry and Logistics industry, globally. As a leader he has led and managed large multi-locational teams for 17 years.

As a Coach and as a consultant, he has extensively worked with organisations in varied industries including IT, ITES, Banking, BFSI, Manufacturing, retail, and logistics. He has consulted with the biggest names in the consulting world, and with the Fortune 500 companies.

He strongly believes that any behaviour can be learned and changed with coaching and discipline. He brings this commitment in his coaching and learning engagements.

Pankaj has travelled to several countries. He is a voracious reader, a Yoga and Kundalini meditation practitioner. He is a wildlife enthusiast and an ardent bird watcher.

Languages

Hindi, English

Industry

Hospitality, Supply Chain & Logistics, Consulting: Human Resources

Functional

Operations Management, Customer Service, Learning And Development, Operations

Read More

Situational Experience

Developing organizational culture, Other

Coaching Expertise

Develop exceptional presentation skills, Driving organizational change, Executive presence/credibility, Adapt to a new role, Emotional intelligence, Influencing others

Coaching Expertise Description

I was engaged by an organisation which was seeing a growth of about 35% YOY. Management was forced to put brakes to the growth and lose business as the business leaders were not able to scale-up to meet the demands.

This organization has pan-India presence. The leadership team comprised of 5 regional heads and 7 functional heads.

All the business heads and functional heads were home grown talent. Loyalty levels were very high and the organisation took good care of them.

I interview the Managing Director. I interviewed (formally and informally) the functional/ business heads.

I found that the functional/ business heads were exceptionally good with their jobs. They were very eager and open to learning (with a couple of exceptions).

What I also found that most of the functional/ business heads were insecure. They did not develop people below them. There was no second line for most them. People management skills were lacking. Inter-regional collaboration was missing. For example, North region had a major global IT client in Delhi. The client was setting up their world's largest R&D centre near Chennai, in South Region. The Regional Head - North was not willing to cooperate with the Regional Head - South to get this client signed up for the Chennai office.

I designed a year-long Leadership Development Program for these functional/ business heads. We started with their DiSC assessment followed by a monthly, small group and individual coaching.

By the end of the project, all except for one, showed marked improvement. One manager had to be redeployed, as he couldn’t measure up to the expectations.

The leaders started developing a strong second line and started focusing on acquiring and servicing new business.

Leaders modified the organizational structure which helped inter-regional collaboration.

Leaders performance evaluation was changed to focus more on demonstrated leadership behaviors.

  • Working History

  • Principal Consultant

    Shuddham Learning

  • Manager

    Blue Dart Express

  • Supervisor

    P&O Cruises

  • Manager

    Taj Group of Hotels

  • Education History

  • HRM, HR Management

    XLRI Jamshedpur

  • Bachelor of Science - Geology

    Holkar Science College

Blog

Organizational Change – The Art of Successful Transformations
  • #Transformation
  • #Culture
  • #Organizational Change
  • #Coachtalk

Infographics

Successful GloCoach Engagement
  • #Coaching
  • #Engagement
  • #SMART Goals
  • #Consistency
  • #Advice
  • #Experience
  • #Coach
  • #Satisfaction
  • #Brand

Success Story

Unleashing Your Hi-Po’s Potentials
  • #hipo
  • # femaleleadership