Graduated from University of Leicester in Performance Management and Workplace Learning (Msc) and worked over ten years as learning and development expert in top 500 enterprises. Directly involved in the establishment of Danone China Academy and accumulated abundant hands-on experience in planning and implementing the training system, internal faculty team, talent development projects and training course design and delivery.

Attempted to solve real business challenges with various facilitation tools since 2015. For example, using creativity tools to help a regional sales team find new business development and cost saving opportunities; Using MBTI to create dialogue for team-building. As WIAL (world institution of action learning) certified coach, participated and coached at least ten AL sessions (including virtual ones) every year. The successful cases include a 2-month AL coaching project for a well-known local company to solve real issue and enhance participants’ leadership skills, especially listening, questioning and team-work.

As a typical ENFP coach, Sue can quickly establish rapport with clients and create a trustworthy and safe sharing environment. She is also able to create just-in-time learning opportunities in a flexible and spontaneous manner with her years of training and practices in course design and action learning coaching.