Shirley Lei is the founding partner of Zenith Advisory, a boutique consulting firm founded in 2002 specialized in helping clients to achieve their organizational strategies through their people.

Being one of the very few Chinese professionals to start multinational company career in 1988, Shirley accumulated huge experiences in partnering with international society. She has taken a road less traveled to help domestic professionals to acquire international exposure and international executives to win personally and professionally in China.

Since 1988, Shirley had worked for leading multinational companies in Shanghai including Siber Hegner (Switzerland), Siemens (Germany), Castrol (UK), Jardine Fleming (UK), and AchieveGlobal (USA) in the roles of business development, consulting and general management.

With 20+ years of professional experience, Shirley became a well connected and out-of-the-box consultant knowing how to leverage individual and corporate advantages to achieve maximum performance. Shirley is very talented in encouraging clients with different education and culture background to bring out their best in the real and complicated business world.

General Summary:

Richard is a seasoned professional with over 25 years of experience in education, leadership, and consulting. He has made significant contributions as an Adjunct Instructor, teaching university-level business and healthcare courses, and serving as an International Student Mentor. Richard is dedicated to developing future leaders by creating content for leadership programs. His extensive experience in the retail industry includes various leadership roles, showcasing his versatility across multiple functions. He has excelled in customer-facing roles, enhancing his expertise in customer service and sales leadership. Based in Pennsylvania, USA, Richard has notable achievements, including authoring three books on coaching, training, and developing leadership skills, reflecting his passion for leadership development and continuous learning.

Previous Experience:

Richard has held progressive leadership roles in the retail industry, such as Regional Manager, Store Manager, Marketing Manager, and Operations Manager. As a Regional Manager, he oversaw multiple retail locations, implementing strategies to boost sales and improve operational efficiency. In his role as Store Manager, he managed daily operations, led staff development, and fostered a customer-centric environment. As a Marketing Manager, he executed campaigns to enhance brand visibility and drive revenue growth. In the Operations Manager position, he streamlined processes to optimize productivity. His executive experience in customer-facing roles emphasized sales and leadership. Currently, as an Adjunct Instructor and International Student Mentor, he imparts knowledge in business and healthcare subjects and guides international students. He continues to develop leadership programs and provides consultancy services to educational and business organizations.

Leadership Style:

Information not available.

Education:

Richard holds a Master of Science degree in Management with a Specialization in Change Leadership from Kaplan University, equipping him with advanced skills in organizational transformation. He also earned a Master of Health Administration degree from Capella University, providing expertise in healthcare management. His Bachelor's degree in Business Administration established a strong foundation in business principles. He holds certifications as a Business Consultant and Business Coaching Specialist, indicating his proficiency in strategic guidance and coaching. His Six Sigma certification demonstrates his skills in process improvement and quality management. Specific academic achievements are not provided.

Personal Information:

An avid reader and writer, Richard is passionate about continual learning. He has authored three books on coaching, training, and developing leadership skills. Residing in Pennsylvania, USA, he enjoys spending time with his son and family. His interests include being a baseball fan and appreciating various types of music. Richard's dedication to personal growth and his diverse interests contribute positively to his professional and personal life.

General Summary:

Dr. Sharlyn Moore is the President and CEO of Sterling Marketing, Management and Consulting. With extensive experience across multiple industries, she has held significant roles in marketing, hospitality, telecommunications, and non-profit lobbying. Information regarding her total years of working experience is not available. Dr. Moore has worked in various functions including management, marketing, operations, sales, and customer advocacy. Information about her previous working locations is not available.

Throughout her career, Dr. Moore has engaged in diverse activities such as directing marketing initiatives, managing global customer advocacy programs, overseeing operations, handling large-scale project management assignments, and developing strategic marketing plans. She has notable achievements including directing the marketing initiatives and membership growth for the National Club Association (NCA), managing global customer advocacy programs for Verizon Business Information Security Solutions, and authoring articles and book chapters on hospitality operations, sales and marketing, customer service expectations, customer relationship building, and leadership.

Previous Experience:

Dr. Moore previously directed the marketing initiatives and membership growth for the National Club Association (NCA), a non-profit lobby group established to protect the best interests of the private club industry. In this role, she was responsible for expanding the association's reach and enhancing membership engagement.

Before her tenure at NCA, she managed global customer advocacy programs for Verizon Business Information Security Solutions. She led and developed global strategic customer programs across a variety of marketing initiatives. Her responsibilities included the development and execution of Customer Advisory Boards and leveraging customer content across multiple channels to strengthen customer relationships and promote brand loyalty.

Prior to Verizon Business, Dr. Moore held several roles within the hospitality industry, including Vice President of Operations, Regional Director of Sales and Marketing, and Director of Operations. She specialized in all aspects of operations, sales, and marketing. Her fiscal responsibilities involved overseeing multi-million-dollar budgets, property renovations, and large project management assignments. She was instrumental in strategic marketing plan development and execution through various integrated marketing and public relations initiatives.

Leadership Style:

Information not available.

Education:

Information not available.

Personal Information:

Outside of her professional career, Dr. Moore enjoys a balanced lifestyle enriched with various hobbies. She has a passion for reading, which keeps her intellectually engaged. She enjoys walking her dogs, combining her love for animals with outdoor activity. Traveling is another interest, allowing her to explore new places and cultures. Additionally, she appreciates enjoying a good movie, providing relaxation and entertainment.

Patricia currently lives in Atlanta Georgia, after moving from Pennsylvania, where she received a Bachelor of Science degree in Computer Science. Upon moving to Georgia, she obtained an MBA in Management Information Systems and International Business. She is also a certified Project Management Professional (PMP.)

Upon moving to Georgia, Patricia was employed at General Electric Computer Services. After receiving her MBA, she started Anderson Business Consulting Services. The company provides consulting services in the areas of software training, software development, web development, and project management. She enjoys being an entrepreneur because of the flexibility it allows her to work in different industries and learning new technologies.
She has taught business courses online and on campus since 2002; topics include: Project Management, Business Management, Marketing, Entrepreneurship, Communications, Strategic Management for the Multinational Enterprise, Operations Management, Customer Relationship Management, Business Plan Writing, Critical Thinking, and Quality Assurance.

Patricia is currently pursuing a Doctorate in Transformational Leadership. She enjoys writing, travelling, international cuisine, and the arts.