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By Rob Abbanat
A guide for defining goals that meet the GloCoach SMART criteria
Spring 2020
Defining SMART Goals at the beginning of each Coachee's program is a core element of our award-winning methodology. With well-defined SMART Goals, we are able to measure the success of our coaching against a set of parameters in agreement with the Coachee and his or her Sponsor.
S: SPECIFIC
A goal that creates a shared understanding between the Sponsor, Coach & Coachee about the behavior to be improved and how it will be measured.
M: MEASURABLE
A goal that addresses a specific behavior which can be measured for quantitative or qualitative improvement observable by at least the Sponsor and Coachee.
A: ACTIONABLE
A goal that addresses a behavior that can be changed measurably through coaching, as demonstrated by the Coachee performance on the job.
R: RELEVANT
A goal that is relevant to business outcomes within the Coachee's sphere of influence.
T: TIMELY
A goal agreed upon at the beginning of the program that can be completed by the last session with measurable improvement.
Can you and your Coachee get this done by the last session?
Example 1: Develop the confidence to engage in unemotional, confident, 2-way communication with the key managers in the US who have influence on her role in China. Demonstrate this ability by presenting and getting buy-in for a China-appropriate strategy in monthly meetings before the last session of the program. During the meeting, demonstrate the ability to push-back against criticisms that are posed by US-based team, or ask for deeper clarification of their position.
Example 2:In 3 months, to people who are incompetent or incapable, I will make the developmental or transitional decision, as best as I can, to benefit for both the people and the organization.
Example 3: For each member of his team, John will create a quarterly work plan with clear KPIs (for the remaining 3 quarters of the year). The plan will be reviewed with each team member for buy-in. By the end of the coaching program, each team member will be evaluated by John on a 10-point scale for performance during the next quarter, and a summary report will be shared by John with his Line Manager. John will commit to his line manager in writing to continue this practice going forward.
Example 4: Improve communication within three months. The specific actions are as follows:
Example 5: By the end of the program, get 15 interviews from people and be able to validate or invalidate through the interviews if the idea is good for the market or needs to be changed at all.
Example 6: Within 3 months, be able to communicate ins such a way that, in less than 10 minutes, 80% of people are able to fully accept my ideas/proposals/thoughts as well as execute them accurately under non-faceto-face circumstance.
